Our leadership team offer a significant level of industry, training & consulting experience. We have personally led business change and ran people capability solutions as management consultants, trainers and senior executives for global companies. As such, we have experienced many of the same challenges you’ve experienced, felt the same pain and can offer considered advice & solutions that produce the outcomes you want and need.
Change Capability Solutions
Transforming Delivery Capability
Culture & Behaviour Capability
Authentic Leadership Solutions
Diversity & Inclusion Consulting Solutions
Culture Change Solutions
Richard’s career has been spent primarily working with international companies in B2B environments. Engaged in senior leadership roles he has built a reputation for achieving significant organic business growth through new product development and creative solutions that deliver tangible results. In the field of consulting Richard has extensive experience of working at board level in all types of organisations from SMEs to Fortune 500 companies. A consummate professional, with an ability to adapt the approach and style to fit any industry and environment. His specialities include: Culture change, business transformation, Leadership development, International business management, sales management and development, mentoring, coaching, and strategic planning. With a passion for designing bespoke client solutions that produce tangible results, Richard joined boxchange in 2015 to help accelerate its ambitious growth as a provider of value driven consulting.
Leading and Managing change
I also enjoy facilitating and speak regularly at conferences on topics ranging from engagement to talent management and this year will launch my 5 step Create Change model at the Digital Leaders Conference in Cologne.
I am accredited by the British Psychological Society to use the Myers Briggs personality type instrument, Personal Strengths UK to use the Strengths Deployment Inventory and the Centre for applied positive psychology Realise 2 strengths finder.
Training consultant based in North Manchester and have nearly 20 years as a Learning and Development professional across food retail, travel, manufacturing and financial industries. I believe that for people to learn and develop they need a supportive environment and my responsibility is to create and enable that through the training I design and deliver. My passion is helping people develop and grow so they can improve their personal performance. My strength as a facilitator is driven by the wonderful experiences I have had. Great managers, coaches, colleagues nd friends have helped me to discover that how you build relationships and work with people is one of the most important life skills you can learn. My enjoyment and reward as a trainer comes from other peoples’ successes.
I am also able to offer further developmental tools to support a learning experience including MBTI®, Insights Discovery®, Life Styles Inventory™ and Social Styles™.
Nearly 20 years as a Learning and Development professional (working in a corporate environment across Europe and independently managing my own business).
Specialist experience in leadership, people management and team development.
5 years in an operational and people management role in a food retail and manufacturing environment.
Member of the Chartered Institute of Personnel and Development (MCIPD).
Chartered Management Institute (CMI) accredited trainer and assessor.
Myers Briggs (MBTI) Step 1 qualified.
Accredited to use several profiling tools including Insights Discovery®, Life Styles Inventory™ and Social Styles™.
NLP Practitioner in instructional design and delivery.
BA Honours Degree from Manchester Metropolitan University.
Developing high performing leaders and managers
Coaching to enable transformational change (Business coaching)
Personal & Executive Coaching
Change Consultant and Business Coach with a commercial background from blue chip organisations.
My experiences have taught me that the quality of leadership and line management are critical to how individuals perform. Given the right set of circumstances, all individuals and teams can thrive and perform at their best.
I recognise how psychology plays a key part in how people change – yet organisations can often spend too much time focussing on what to change, not how individuals and teams change. This is where I combine my commercial background with my change management and business coaching expertise to add real business value.
I have more than 20 years experience in Sales, Marketing, Learning & Development and Change Management, in a number of different sectors and blue chip organisations, including, FMCG, Foodservice, Hospitality and most recently, Digital Retailing.
Key roles that have contributed the greatest learnings in my career, include negotiating a £70m contract for a large FMCG organisation, leading the behavioural change required to embed a transformational commercial change programme, and facilitating a leadership and management development programme to more than 400 leaders and managers in a £3bn organisation.
Strategic organisational design / Target Operating Model development
Lean Six Sigma operational improvement
Business information technology – IT Strategy / Business architecture and alignment
Interim business change professional typically helping to shape and deliver change. Extensive international experience for ‘blue chip’ companies 20+ years’ experience delivering Strategic Change for clients as Senior Consultant with IBM, BT & KPMG. Also a previous Programme Manager role with VW UK. In country experience: Croatia, Turkey, Thailand, France, Switzerland, Sweden, China, Japan, Singapore + USA. Wide sector experience: Manufacturing, Automotive, Finance [Retail, Investment, Wealth banking & Insurance], Pharmaceuticals, Nuclear, and High Tech.
MSc Business Information Technology.
An experienced Business Change & Business Improvement Professional with a track record in delivering operational, business and technology change related projects across a variety of sectors including financial services, pharmaceutical, FMCG and automotive. Extensive transformational change experience of leading and mentoring client teams, defining and delivering structured business improvement projects.
Personal & Executive Coaching
A motivated and motivating Learning and Development professional with over 20 years’ experience of unlocking the potential in others.
Ian employs his infectious enthusiasm and coaching style to build strong genuine working relationships. A specialist in grasping advanced learning and development theory and transforming it into engaging and worthwhile learning solutions that make a real difference.
Having worked with some of the most recognisable brands in the world, both as a leader and consultant, Ian uses his experience and knowledge to create powerful, pragmatic, relevant strategies that makes a difference.
Ian enjoys building genuine relationships that enable him to influence at board level to deliver solutions for everyone from the shop floor to the senior leadership team. His work has been as diverse as working with the ILM to create an accredited team leader programme and delivering executive coaching overseas to CEO level. He has a proven track record of making a difference at all levels and enabling a business to deliver through its people.
Using his experience, knowhow, enthusiasm and genuine people skills his results include:
- Delivery of a complete management development solution for Dubai Air Navigation and Dubai Metro. Coaching / training more than 300 leaders and 40 nationalities. From training needs analysis to design, delivery, evaluation and handover to local colleagues
- Implementing a modern approach to on-boarding in an operationally led business
- Successfully delivering a senior L&D programme to empower 500 managers in the largest train operating company in the UK
- Designing and delivering an award winning coaching programme
- Successful introducing eLearning to a traditionally tech-shy audience
- Building and delivering a suite of training tools for the UK Tour de France transport volunteers
- Creating a cultural change programme to transform a workplace into a flagship for world leading Customer Experience
Development of Recruitment & Selection Processes
Leadership & Management Skills Training
Communication & Employee Engagement Training
Jane Seward BA (Hons), CIPD CTP is qualified Associate Trainer who has worked in the field of training for over 15 years, both nationally and internationally. She has operated as part of a training team within blue chip organisations and has spent the last 6 years working as a CIPD accredited Trainer in the Middle East. Jane has delivered over 30 courses covering many key skill areas.
Jane graduated from the University of Northumbria and attained a 2:1 in BA (Hons) International Business with Spanish. She joined a PLC resourcing business as a Consultant and after sustained success she was invited to join the learning team as a Development Officer delivering Induction courses to new employees. She then joined a multinational travel business as a Frontline Trainer delivering to all levels of employees in a range of courses.
Jane later relocated to Doha, Qatar where she joined a large training firm as a Senior Management Associate and delivered over 30 courses as either open sessions or in-company. She worked with many organisations including industries such as Oil & Gas, Universities, Qatar 2022 (delivering the FIFA World Cup) and Healthcare.
Diversity and inclusion diagnostics and analysis
Diversity and Inclusion strategy and policy development
Diversity and inclusion best practice research and report writing
An accomplished and analytical consultant and interim manager with FCIPD and over 25 years experience, specialising in HR, strategy, equality, diversity, change management and Policy. Has held diverse roles in food, health, housing, local and central government, education and publishing sectors, with extensive business, operations and research expertise at Board level. Is Passionate about dignity, fairness and respect and judges the Personnel Today Award for Diversity. A long term member of the CIPD Senior Diversity Network, and also of an industry lead Policy Forum who proactively influence initiatives and policy, contributing advice and guidance to Government, and ACAS, GEO and EHRC etc.
Led and delivered successful strategies and projects for Equality, Diversity, Policy and Change for high profile organisations with awards and a range of presentations and articles on initiatives. Including auditing or sense checking provisions or policy areas for fitness or relevance with recommendations.
Developing strategies across workforce and services with focus on benefits, values and alignment to business strategy and organisational needs for wide relevance, engagement, application, raised profile.
In-depth research with strong analytical skills, managing complex issues through to resolution. Such as new employment law impact with Executive reports that handle challenging changes with positioning, risks, options, recommendations; or high level investigation with reputational risk such as abuse or fraud.
Proactively led high profile projects that deliver, drive or influence policy or strategy, overcoming significant challenges with tenacity and integrity, to maintain a robust, leading position for organisations whilst meeting corporate, legal and statutory requirements (e.g. Age, Equality Analysis, Flexible Working).
Writing and executing employment and corporate documents such as strategy, action plans, policies, or investigative, annual diversity and other reports such as Equal Pay, Absence, workforce and client data and risk analysis for the Board or statutory bodies.
Led on people aspects on a Corporate Information Governance Group tasked with Information Risk Management. A Freedom of Information Champion, balancing privacy and transparency, handling Fraud, Whistleblowing, electronic/social media information with policies, procedures, communications.
Led successful internal / external engagement with presentations, consultations, surveys, focus groups, collaborative action planning, and other initiatives to spearhead and embed change. Active in networking, advice and support, or action groups to ensure smooth delivery of policy and projects.
Delivering training and engagement initiatives via e-learning, interactive workshops, group and general training, communications and newsletters to get broad buy-in, commitment, engagement and awareness
Led successive organisational change projects with employment law, ER, consultation, job evaluation or mergers with up or downsizing, multiple TUPE, economic technical and organisational changes (ETO) collaborating at CEO and Board level and with stakeholders to facilitate complex merging.
Board level business and operations experience including customer service, and management with 1800 plus staff. As Business Support and Operations Director also led on HR, client and Trade Union interface, tendering, contract mobilisations, TUPE etc. establishing positive professional relationships.
Leadership & Management Development
Personal & Executive Coaching
An experienced L&D professional with operational leadership experience. Pragmatic, practical and fun approach to training delivery and a great advocate of coaching as a personal development tool. Married to Jon and lives in Warrington. Enjoys foreign travel, fresh air and the odd gin and tonic!
Following a 30-year career that has combined practical leadership with learning and development in a variety of public and private organisations, I made the transition into the world of consulting just over 2 years ago. I provide pragmatic leadership development solutions, drawing on my own experience of having led diverse teams in some really challenging situations – and applying my passion for coaching and people development. My leadership L&D solutions are commercially focused, engaging, insightful and fun.
My passion for people led me to a career in the Police, where I spent 15 years as an operational officer with my specialism being Police Training. So whilst I honed my own leadership skills, I also had the privilege of training and developing other like-minded colleagues. During this time I learnt a lot about myself, as well as what makes other people tick.
I’m an excellent communicator and a dedicated Coach. I know how to make hard decisions and how to prioritise; I lead by example and I take great pleasure in helping people to realise their potential, improve performance and add value to their organisation.
17 years working with a variety of businesses and at many levels, more recently I have worked atthe more strategic level with Directors, Executives and Boards – including M&A.
Many years’ experience in people and business development in a variety of industries including Beauty, Fashion, Finance, Logistics, Retail, Engineering and Sport.
Ex Member of World Record Power Boat Team (Endurance Racing & Records), founder of Champion Behaviours Charity for kids in danger of exclusion, creator of several online tools and developer of Risk Identification Metric.
Fascinated by sport, racing, fishing, cars, golf, people, skiing, sailing, water, holidays….and speed!
Loves a challenge, referred to as a Game Changer and is performance orientated. Just as happy coaching clients on a 1-1 basis, or hosting a conference delivering messages, speakers and change.
Is noted as having a high Eq, a reasonable Iq and a keen sense of asking quality questions when working with clients. An Extrovert who is happy with his Introverted side, who delivers performance and change, with people at the heart.
Believes in #CollectiveBrilliance